Shipping policy
Shipping & Delivery
We understand you’re excited to receive your order. At VonnGallery, we work hard to ensure your package is shipped promptly and arrives in perfect condition.
Shipping Times
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Local warehouse:
If your item is available in our local warehouse, delivery usually takes 3–5 business days. -
External warehouse:
If the item is not in stock locally, estimated delivery is 7–14 business days.
Please note that delivery times may vary depending on your location and seasonal demand. During peak periods such as holidays or promotional events, slight delays may occur.
Order Processing
Orders are typically processed within 24–48 hours. Once processing is complete, your order will be prepared for shipment.
Shipping Confirmation & Tracking
After placing your order, you will receive an order confirmation email.
Once your order has shipped, you’ll receive a second email containing your tracking number so you can follow your delivery in real time.
Order Changes or Cancellations
If you wish to cancel or modify your order, please contact our customer service team within 24 hours of placing your order.
Shipping Questions
If you have any questions about shipping or need help tracking your order, feel free to contact us at:
📧 vonngallery@gmail.com
Our support team is always happy to assist you.
Thank you for choosing VonnGallery. We appreciate your trust and look forward to delivering your order.